Practice Administrator Wanted: Join Our Growing Team at Page Point Animal Hospital and Pet Resort!

Are you a dynamic leader with a passion for creating exceptional experiences? Page Point Animal Hospital and Pet Resort, a privately owned animal hospital and pet resort, is seeking a motivated Practice Administrator to drive our growing team towards new heights of success. Since our inception in 2019, we’ve committed ourselves to providing a low-stress environment for both our patients and clients while fostering a healthy work-life balance for our staff. We utilize Fear Free techniques and the latest technology to deliver compassionate, top-tier care. Our advanced medical equipment includes digital x-ray, dental x-ray, therapeutic cold laser, laparoscopy, and ultrasound.

Over the past five years, Page Point Animal Hospital has experienced remarkable growth, evolving into a bustling five-doctor small animal practice renowned for its exceptional care and comprehensive services. Our Pet Resort has also become a cherished sanctuary for pets, offering a welcoming and comforting “home away from home” for many animals in our community. This expansion reflects our unwavering commitment to enhancing the well-being of our patients and providing peace of mind to their owners, solidifying our reputation as a trusted and beloved destination for both veterinary care and pet accommodation.

What are we looking for?
We are on the lookout for a standout individual who excels in driving the growth of a veterinary practice and pet resort through innovative strategic initiatives, visionary leadership, and fostering a vibrant, positive workplace culture. While experience in the veterinary field is advantageous, it is not a prerequisite. We especially value candidates who hold a CVPM certification, as it reflects a commitment to excellence and professional growth in practice management. If you have a demonstrated ability to elevate business performance and inspire teams, we encourage you to bring your expertise to our dynamic and evolving environment.

Benefits:

  • Medical, Dental, and Vision insurance after 90 days (hospital covers 50% of premiums).
  • Simple IRA with 3% employer match.
  • Generous Pet Care discount.
  • Flea/Tick/Heartworm prevention provided at no cost
  • Generous PTO.
  • Continuing Education (CE) and dues reimbursement.
  • Uniform Allowance.
  • Office Expense Allowance.

Key Responsibilities:
As our Practice Administrator, you will be responsible for:

  • Oversight of daily operations of the hospital and pet resort
  • Employee support, coaching, correction, development, and motivation
  • Development and implementation of various growth strategies in conjunction with the Practice Owners
  • Monitor and manage facility, IT, administrative and labor costs
  • Analyze, forecast, and make recommendations regarding revenue, DVM productivity, profit margins, capital expenditures, budgeting, and AR/AP
  • Streamline and establish protocols for staff/client interactions
  • Demonstrate and reinforce the highest level of client service. Function as client liaison, managing client relationships when necessary
  • Help design and implement marketing strategy to ensure continual growth of the practice
  • Participate in industry and community activities, while also developing new and unique marketing projects and events
  • Maintain compliance with all laws, regulations, policies, benefits, and contracts
  • Establish goals for the practice/pet resort and staff. Plan and lead employee meetings
  • Staff hiring, training, disciplining, and terminating as required
  • Develop staff initiatives, support, resources, etc. that support the culture of Page Point Animal Hospital & Pet Resort
  • Other duties as assigned

If you’re ready to bring your expertise to a vibrant and rapidly growing practice, and thrive in a role that combines leadership, innovation, and compassion, we want to hear from you! Join Page Point Animal Hospital & Pet Resort in shaping the future of veterinary care and pet hospitality and become a pivotal part of our dedicated team!